Lackawaxen Cross Country Movers

Let me start by saying I selected this company based on the reviews so I feel it's important to leave... read more this one. I am currently in the process of working with Cross Country Movers. They picked up our belongings on August 27th for our move from San Diego to Philadelphia. Today is Sept 14th and they have projected my delivery will not be until AT LEAST the 19th. On our initial quote, they projected our delivery date would be between the 8th and 16th. This is one of many missteps by this company during our move. We have had to initiate every communication (except for billing) despite their promise to keep us informed. I think our expectations were pretty reasonable. We just wanted to know what was going on and where our stuff was.

We are very disappointed that we chose CCM and wish we went with another company who was a bit more mindful of inconveniencing us so much. read less

We just had a difficult move which could only be completed by pros who know the intricacies of big city... read more moving. We are more than impressed by their ability to handle fine furniture and the demanding management of a high rise. Thanks D

Update- after unloading boxes - anything you forget to put on the list doesn't make it. ie: DVD player. read less

My experience with this moving company was absolutely fantastic! The staff was very friendly and professional and handled my move... read more with care. I would definitely recommend using their services for anyone in the Philadelphia area looking to move out of state. No complaints whatsoever, job well done! read less

The amount of time and effort that was put into this move just reflects how much of a hardworking group... read more of guys these movers are. From the instant they walked into our prior location they were nothing but helpful and informative. Even the representative on the phone was very open to answering any questions we had concerning the transportation and shipping process itself. Could not imagine doing this move with any other company, these guys are the real deal! read less

I grew up in Rutland, Vermont my whole life up until I was 18 and moved to New York City... read more and then Philly from there. But it was time for me to move back to my home town and get to see the family again, just like old times! Living here I have gotten lots of furniture and belongings that are mine, and I ain't going to leave them behind here or sell them, so I was in desperate need of a mover to get all of my belongings down here in Philly up to Rutland.

I found Cross Country Movers and they seemed like a well rounded company based on their yelp review and I figured they would do the trick. We met a couple mornings later and got to work, they did all the packing and loading almost instantly, and they did it very careful and made sure to treat all my property with respect. I was very impressed with the outstanding services provided by this company and making my move so effortless and easy. read less

Shipped my car with them from Philadelphia to Phoenix. Price is reasonable and the staff was very easy to communicate... read more with. My car arrived undamaged and that is really the most important part for me.

I would use their service again.

Two things that could be improved:

- I wish I knew beforehand that my friend (who sent the car for me) would have to go drop off the car at a remote location from Philly. I understand the why (truck is too big to fit where he lives) but again just a couple of days heads up would be nice. He was told that information the day before he had to drop off the car.

- I also wish I was given the updates on my car during the transportation and not my friend who sent the car for me who then had to relay the info. I am sure there are some valid reasons why as to why that happens it just doesn't seem practical tho.

Anyways like I said I was overall happy with the delivery and recommend them if you need to move. read less

I was in the biggest rush to have my car shipped from PA, and Dan Bowman literally alleviated my worries... read more in a matter of hours.

He was very professional and friendly, and was able to arrange a better than expected pick up time for me.

The process was extremely straightforward as well, and Dan was able to answer all of my questions thoroughly.

As a customer, I felt like Cross Country was on my team working to solve my logistical issues together until they were resolved, and I felt comfortable.

Must recommend for a smooth experience during the hectic time of moving! read less

Unexpectedly an opportunity had presented itself for me to get a promotion on work up in Buffalo, New York, a... read more ways north of here. I quickly hopped on the position and got ready to make a move. I called up the guys over at Cross Country Movers to help get all of my junk transferred over to Buffalo with no problem, I know if I tried to do it myself it wouldn't work out to well... The whole crew was spot on in their field of work and did their job to a full potential, I was and am still very pleased with the service you promise and provide, I really like how your company speaks with action and not just word, that's what I was looking for and I sure got it. And I promise to refer your company to anyone I come into contact with who needs a mover, A+ job, thanks! read less

Could not have expected this move to have gone any better, the very moment these movers walked into the room... read more we knew we were in good hands. They have brought different types of crates, including plastic and wooden ones which were designed to hold different types of materials. Shipping process was the quickest and easiest of the entire week as it did not require much physical labor. It took them just under forty eight hours to get everything delivered into her new place and they even help us organize everything. These movers are truly a gem in their industry and we are very lucky to have found them. read less

Cross Country Movers Philadelphia did their best to move me to NY safe and sound! They didn't demand super high... read more price for the service and the team which packed my belongings was nice and friendly! I really enjoyed working with this moving company and I think everyone should know they're great! read less

When is the last time that you had hired a company in the service sector and had received truly exceptional... read more service? That time arrives for us whenever we gave these guys a call and found out what a truly great group of movers are able to do for a move. They managed to clean out the entire top floor and under one day and that left us over a week to finish the entire rest of the house. This is more than enough time and these guys were hard workers so we knew we would be ahead of schedule regardless. read less

Me and a college buddy both got jobs in Baltimore, Maryland and wanted to go Dutch on a house together,... read more we made that plan and now we needed a mover to get both of our junk all the way from Philadelphia to Baltimore. He knew a guy at Cross Country Movers and we automatically choose them to do our work, and boy am I glad we did! They all were such nice guys, a well rounded and solid group of workers. They handled all of our stuff with care and made sure it would make it to its final destination in one piece and they guaranteed me nothing would break, I believed them, the proof was in the pudding. Overall, the Moving experience was through the roof, thanks again to you all for making my move so easy and absolutely pain free! You all take care and keep up what your doing, we all notice your hard work and appreciate the hard work! read less

The moment these guys arrived into the office location we were a little behind schedule and were still cleaning up.... read more We managed to take care of most of the smaller sized furniture including chairs and desk accessories, however the larger tables and hardware required professional care and equipment to be handled properly. These guys immediately got to work and were able to clear out the first floor in under five hours which gave us a very needed head start. The entire process took us no more than six or seven business days and this was the exact timeframe we needed our move to be completed in. read less

We had tried our best to not overlook any aspect of the move just so we would not have to... read more get caught off guard by it later, due to this we tried to plan ahead and get everything done. The movers arrived slightly earlier than planned and instead of stressing, my parents actually called them inside and had them prepare early. My dad left them a very generous tip for all the work they did because even the group of guys that came to drop off all of our stuff stayed for about forty five minutes just to help us organize everything. Totally recommend them. read less

Aside from a broken bookshelf things looked ok. The actual guys who move the furniture are subcontracted and do a... read more good job. The company needs to improve their tracking capabilities and communication channels with customers. read less

Everyone always has an opinion they think just because they hired a company to do one job and they performed... read more well that they could do it again. Consistency definitely is key however many companies in the service sector of the society don't necessarily excel quality service. However, from the moment I got into contact with cross country and spoke to the representative I was sure that I was in the right hands. The gentleman on the phone patiently answered any and all of my questions concerning the move. The actual workers themselves were also very nice people and easy to get along with, they know how to do the job right. read less