Brooklyn Cross Country Movers

I used Cross Country Movers to move from the East Coast to the West Coast. I looked at other options,... read more such as the various pod companies. Cross Country was recommended by a friend who had moved last year, and had good reviews on Yelp.  Cross country was probably not the cheapest option, but not unreasonable. It was the least stressful option and with their extroadinary customer service, it was the right choice for me and I would recommend them to anyone.

Their minimum move costs about 2500. You can call them for an estimate, as I did, and they will ask about your furniture and estimate the number of boxes. This estimate can be off though, depending on how much you get rid of before you move.  My quote was much higher than their minimum, but after going through my things, getting rid of furniture, and packing up boxes, I realized I would have a lot less than the estimate, so I called them back and we re-evaluated and I got a better price. On the phone the sales reps were helpful and courteous. I called them a few times and always spoke to the same guy and he was knowledgable. He also emailed me the estimate and revisions to estimates immediately after our phone call each time.

The guys who came to take my stuff could not have been nicer. They arrived early in the window that was given to me. They called me about 20 - 30 minutes before they arrived to give me a heads up. There were three guys, and they came up and talked to me, I told them what was going and what was not going, and they started wrapping up my furniture in furniture pads. They took apart my bed and packed it. They put my mattress in a mattress bag.  They explained their system and numbered my boxes and each piece of furniture with stickers that had my name on it. They were very professional, efficient and nice. They gave me a checklist of everything that they loaded for me to verify. It was very smooth and quick.

On the other end, I was informed by text message several times as to the location of my goods as they traveled. About 7 days later I received a call and we set up a date for delivery only 10 days after my move.

The movers on the West Coast were just as nice as the East Coast movers. They gave me a list and had me check off items as they were brought up to my place. They put my furniture in place and back together. They removed all materials. I checked off the boxes and pieces on the list as they brought them in. Everything was accounted for and as I found out eventually, everything arrived in good condition, no breakage or scratches.

I recommend getting new boxes from U-haul. They will buy back any extra you do not use. They have standard sizes of small, medium and large so you can tell the moving estimator how many of what kind you will have. After traveling across the country, my brand new boxes were crushing down enough from the bouncing that they were not reusable. So pack well and use new boxes. Not that anything broke. As it turned out everything made it and nothing was damaged.

Moving was stressful enough. I had to make many decisions. I decided to go with Cross Country and I moved the things that were most important to me. They made it easy. read less

Everything was absolutely exceptional! The movers were kind and very careful with all of our fragile furniture.  They moved everything... read more out so quickly and explained the process step by step to us.  It is very nerve wracking moving your entire home across the country, but they made me feel so comfortable and at ease with the delivery/storage process.  This company is sooo affordable and the customer service is outstanding!! I highly recommend using this company for any moving needs. read less

From start to finish (Brooklyn to California) everyone was professional and pleasant.  The quoted price was the quoted price, no... read more add ons.  Our belongings arrived intact, on time, and without issues.  Teams in both NY and CA were efficient and polite.  Took the stress out of moving. read less

I tried to get into contact with another company right before finding Long Distance online, you cannot imagine how happy... read more I was at the end of all of this. I was actually happy the first guys did not answer because it ended up with us having one of the easiest moves in decades. We were moving to a new house and a completely new city, things were changing in a fast pace and my parents wanted a moving company that could keep up with that. Within about twenty four hours someone arrived to our house to approximate the cost and length of the entire process. Shortly after that they began the move and now we have just settled into the new place. Could not be happier. read less

I commend Cross Country Movers on their excellent effort with the move. I purchased a house couple of months ago... read more in California.  I wanted to go to through a true professional mover and was little anxious for that reason. The guys kept us stress free. They appeared on due time at both ends (loading and delivery). The price was reasonable and they worked very well together. The Cross Country Movers team defiantly showed me what a pro mover looks like.  They made the processes as easy as could be. I would highly recommend these guys. read less

Professional. Affordable. Communicative. Reliable. That's how I would describe Cross Country Movers. No one likes moving but if I had... read more to do it over and over again I wouldn't hesitate to pick up the phone and call these folks! I was stranded in San Francisco when PODS couldn't come to my apt located on a steep hill (bummer for all SF residents). I had a flight the next evening to NYC. I stared calling frantically and suddenly I hit gold; Paul G. from Cross Country booked me in for an appointment and was super calming!! The next day the movers came in - super efficient and professional. When I got to the east coast I realized I wasn't sure where I was going to move to so they were kind enough to suggest storage for a very minimal cost and to let them know when I was ready. After a month I scheduled delivery and I was given a 30 min window and the movers arrived 5 min before! How awesome is that! No waiting 3 hour windows. Kudos to Seneca P. who communicated with me via email throughout the entire process!!! I cannot find a single flaw! Affordable, reliable & professional!!! Thank you so much! 5+++++ read less

Great long distance moving company! They sent us good guys - easy going and hard working. From start to finish... read more the movers didn't break anything. So many horror stories I've heard before about unsatisfactory work of the moving companies' personnel. After all was delivered I could easily find each item when unpacked. We were very pleased with their crew. They worked 8 hours straight, but they were friendly and smiling despite of their fatigue, no complaints whatsoever. So I'd give them more than 5 points, if I could! read less

I have experienced outstanding customer service provided by Cross Country Movers team! Delivered everything fast, which was extremely important for... read more me cause I was starting my new job almost immediately. They packed my belongings very carefully and I wasn't missing a thing when unpacked. Very much enjoyed working with these professional movers and I'm glad they didn't break any of my stuff. Thanks for your great work! read less

Cross Country Movers in Brooklyn helped my family relocate to California! The movers were awesome, very hard working and responsible.... read more They tried to be as careful as possible. And I'm very grateful to them for such diligent work. Though the crew had to work in awful conditions - it was raining hard that day. So of course they're my heroes. All stuff got delivered with no damages and not a single thing was lost! read less

Great long distance moving company! They sent us good guys - easy going and hard working. From start to finish... read more the movers didn't break anything. So many horror stories I've heard before about unsatisfactory work of the moving companies' personnel. After all was delivered I could easily find each item when unpacked. We were very pleased with their crew. They worked 8 hours straight, but they were friendly and smiling despite of their fatigue, no complaints whatsoever. So I'd give them more than 5 points, if I could! read less

I have experienced outstanding customer service provided by Cross Country Movers team! Delivered everything fast, which was extremely important for... read more me cause I was starting my new job almost immediately. They packed my belongings very carefully and I wasn't missing a thing when unpacked. Very much enjoyed working with these professional movers and I'm glad they didn't break any of my stuff. Thanks for your great work! read less